Returns & Refunds

We stand behind the BreezyHug Portable Espresso Maker with a 30-day money-back guarantee and free returns. If it is not for you, we will refund you.

30-day money-back guarantee

You may request a refund within 30 days of the date your order is delivered, even if you have used it. Please return the maker with its included parts.

How to start a return

Email support@breezyhug.com with your order number and the reason. We will reply with return instructions and the return address. Please do not send anything back before you hear from us, so we can match your package to your order.

Return shipping is free. We cover the cost of sending it back to us.

Damaged or defective items

If your maker arrives damaged or stops working within 30 days, email us with a short description and a photo or video. We will send a free replacement or issue a full refund, in most cases with no need to ship anything back.

Refunds

Approved refunds are issued to your original payment method through PayPal, usually within 3 business days of approval. Your bank or card issuer may take a few more days to show it.

Questions

Email support@breezyhug.com.